-
The Bangkok Metropolitan Administration (BMA) announces that the Bangkok Mass Transit System (BTS) is a public mass transit system provided for the common good of the people. This System includes all stairways, the station areas, the viaduct area and the trains.
-
Therefore, to preserve public order and safety, all passengers must follow the rules and regulations for travelling on the trains that may be required by the Concessionaire and must abide by all relevant laws. Failure to comply with these rules and regulations will incur a penalty according to the laws, including in particular the following cases:
-
-
The carrying of any weapon, dangerous object or harmful substance is prohibited in the System unless such carriage is authorised by the Concessionaire. Failure to comply will incur a penalty according to criminal and related laws.
-
Scratching, writing, spraying or any action that damages or defaces any part of the System is prohibited. Violators are subject to a fine not exceeding 5,000.- Baht.
-
Spitting or littering in stations or trains is prohibited. Violators are subject to a fine not exceeding 2,000.- Baht.
-
Smoking in any non-smoking area, which includes all public areas of stations and trains, is prohibited. Violators are subject to a fine not exceeding 2,000.- Baht.
-
Animals are prohibited within stations and on trains except for guide dogs accompanying registered blind persons. Violators are subject to a fine not exceeding 500.- Baht.
-
Selling of any goods or provision of any services in the System, including the trains, is prohibited unless authorised by the Concessionaire. Violators are subject to a fine not exceeding 2,000.- Baht.
-
Unreasonable loud noise, unruly behaviour or any action that may cause a public nuisance in the System is prohibited. Violators are subject to a fine not exceeding 500.- Baht.
-
The drinking of intoxicating liquor within the System or use of the System under the excessive influence of alcohol is prohibited. Violators are subject to a fine not exceeding 500.- Baht.
-
Any improper action or lewd behaviour in the System, including trains, is prohibited. Violators are subject to a fine not exceeding 500.- Baht.
-
Any deliberate annoyance, pushing or any action that may cause panic, alarm or other disturbance in the System is prohibited. Violators are subject to imprisonment for a period of not more than 1 month or a fine not exceeding 1,000.- Baht or both.
-
-
Any passenger suffering inconvenience or wishing to offer suggestions, please contact the Transportation Division, Department of Traffic and Transportation, Bangkok Metropolitan Administration Tel. 9103709-11 Fax. 9103711 or the BMA Complaints Centre Tel. 1555 or through the Website: www.bma.go.th
Please be informed.
Bangkok Metropolitan Administration
Announced this 29th day of November 1999
-
By virtue of Clause 11.5 (a) of the Concession Agreement, the Bangkok Mass Transit System Public Company Limited with the approval of the Bangkok Metropolitan Administration hereby announces the Bangkok Mass Transit System Regulations as follows:
-
1.
These regulations may be cited as the “Regulations”.
-
2.
These regulations shall become effective from 5 December 1999.
-
3.
In these Regulations, unless the context otherwise requires:
-
Company Means the Bangkok Mass Transit System Public Company Limited. Employee Means any person duly authorised to act on behalf of the Company with respect to the Regulations. Such person shall hold employee identification as provided by the Company. System Means the System or any part thereof known as the Bangkok Mass Transit System operated by the Company. Disabled Person Means any person for whom, by reason of physical disability, it is necessary to use an elevator to gain access to the System. Officer Means police officer, municipal officer or other officer of the Bangkok Metropolitan Administration who has been assigned to maintain law and order in the System or to monitor the compliance of the System pursuant to the Concession Agreement. Ticket Means any form of ticket, card, pass or permit from time to time issued by the Company, or by persons duly authorised by the Company, for travel in the System. Concessionary Ticket Means a ticket issued at a special fare or subject to special conditions, privileges or restrictions in the Conditions of Issue. Conditions of issue Means the conditions of issue of tickets for travel upon the System, which includes the fare, type of Ticket, etc. as published from time to time by the Company and posted at its stations. Ticket Office Means on office operated by or on behalf of the Company which is duly authorised to issue Tickets and Concessionary Tickets. Fare Means the fare payable by any Passenger to whom or on whose behalf a Ticket is issued by or on behalf of the Company for use on the System. Surcharge Means such amount, not exceeding an amount equal to twenty times the maximum Fare at the time the surcharge is to be paid, as may be specified in the Conditions of Issue. Passenger Means a person to whom or on whose behalf a ticket is issued and who is lawfully within the Paid Area. System Premises Means all premises occupied by the System and includes Paid Areas, Unpaid Areas and Restricted Areas. Paid Area Means that part of the System Premises set aside for the use of Fare Paying Passengers; as provided within the ticket gates and barriers installed for the purposes of controlling entry and exit and includes the Trains when in service. Unpaid Area Means the area within a station that lies between the public area and the Paid Area. Restricted Area Means any area declared by the Company, by notices, signs or any other manner as will reasonably indicate the same as a restricted area and includes workshops, storage areas, administrative areas, plant rooms and the viaduct. Train Means any train or carriage or component thereof owned by or in the possession of the Company.
-
4.
The Company may open or close any entrance to or exit from any station or platform or any part of the Paid Area or any other part of the System Premises at such times as it considers expedient without incurring any liability to any person for any loss or damage however arising as a result thereof.
-
5.
An Employee may at his absolute discretion refuse to admit the following person or group of persons onto the System Premises:
-
(1)
a person in a state of intoxication resulting from the consumption or abuse of alcohol, medicine or other substance or in a condition that is considered to be dangerous to others or to himself/herself.
-
(2)
a person who is not an officer legally authorised to carry firearms, that carries or has with him/her on any System Premises any firearms, other weapons or dangerous materials.
-
(3)
a person whose dress or clothing is in a condition liable to soil or damage the dress or clothing or personal effects of any other person in or upon the System Premises or is liable to soil or damage any part of the System.
-
(4)
a person who is liable to cause danger to any other person or who may cause damage to another person’s property or any part of the System or who may cause quarrel with or nuisance to another person.
-
(5)
a juvenile who intends to use the System alone while in the Employee’s opinion such juvenile should be accompanied by an adult for his/her safety.
-
-
6.
No person, unless otherwise authorised by the Company, shall:
-
(1)
enter into or upon any part of the System Premises other than those parts clearly defined by means of notices, indicators and other directions to be for the use of persons using, or intending to use the System: or
-
(2)
enter or leave such parts other than by the proper use of such gates or barriers as may be provided for such entry or exit.
-
-
7.
A person shall be responsible for any injury, loss or damage caused to the Company’s property or staff or to any other person or property by such person or by any article or animal brought by him/her onto the System Premises and he/she shall indemnify the Company from and against any liability to any other person resulting therefrom.
-
8.
All Tickets issued by or on behalf of the Company are issued subject to these Regulations and to the Conditions of issue. Any person to whom or on whose behalf a Ticket is issued or who otherwise acquires a Ticket shall be deemed to have knowledge of and to have agreed to these Regulations and to the Conditions of issue.
-
9.
The Fares appearing in notices, lists or tables published from time to time by the Company and posted at stations are the Fares for travel upon the System.
-
10.
The Company does not warrant that a Passenger will be conveyed on any particular Train or that any Train shall depart or arrive at a particular time or times or that the issue of a Ticket will be completed before the departure of any Train and the Company will not be liable to any person for any loss or damage arising from any delay or detention caused by the alteration, suspension or withdrawal of the Company’s Train services (or a part thereof) for any reason whatsoever.
-
11.
The Company may with reasonable cause, e.g. for the safety of the System or Passengers, suspend or discontinue the issue of Tickets whether issued from a Ticket Office or by an automatic ticket vending machine or suspend, discontinue or otherwise withdraw all or any Train services without being liable to any person for any loss or damage caused thereby.
-
12.
No person shall enter, leave or travel upon or attempt to enter, leave or travel upon the System otherwise than in accordance with the Conditions of issue of Tickets.
-
13
Every Passenger shall leave the Paid Area within such period as may be prescribed in the Conditions of Issue failing which he/she shall, where he/she has no reasonable excuse for remaining within the Paid Area after the expiry of such period, pay the maximum Fare for a single direction journey as specified in the Conditions of Issue.
-
14.
No person shall, without lawful authority or reasonable excuse enter or leave, or attempt to enter or leave, the PaidArea: or travel or attempt to travel upon any part of the System without first paying his/her Fare and obtaining a valid Ticket appropriate to the circumstances of his/her intended journey and using that Ticket by inserting it into an automatic gate as may be required by the Conditions of Issue of such Ticket on entering or leaving the Paid Area or otherwise producing it and delivering it up to an Employee.
-
15.
No person shall, prior to leaving the Paid Area, fail or refuse to pay any Fare, Surcharge or other sum that may be levied by the Company in accordance with these Regulations.
-
16.
If a person is within the Paid Area
-
(1)
without a Ticket;
-
(2)
with a Ticket improperly damaged, altered or Interfered with of whose coded data has been improperly altered, erased or damaged either wholly or in part;
-
(3)
with a Ticket that has expired as provided for in the Conditions of issue; or
-
(4)
with a Concessionary Ticket when he/she does not meet all of the conditions upon which the Ticket is issued; he/she shall be regarded as not having paid his/her Fare and shall be liable to pay a Surcharge and to deliver up his/her Ticket (if any) to an Employee. This provision shall not be applicable in case of a person who is exempt from paying the Fare, i.e. a Disabled Person, a juvenile whose height is less than 90 centimetres or an Officer on duty.
-
-
17.
Any person who has paid a Surcharge or delivered up his Ticket pursuant to the provisions of these Regulations shallbe entitled to apply in writing to the Chairman of the Company (or his appointed nominee) for a review of thecircumstances in which he/she became liable to a Surcharge or to deliver up his/her Ticket and said Chairman (orappointed nominee) upon the conclusion of such review may at his absolute discretion reject such application or mayauthorise repayment of the whole or any part of the Surcharge and/or the remaining value on the delivered up Ticket.
-
18.
Any Passenger holding a Ticket who travels beyond a station for which the Ticket is valid shall be liable to pay the excess Fare specified in the Conditions of issue.
-
19.
A person purchasing a Ticket should examine his/her Ticket and any change tendered before leaving any Ticket Office and the Company shall not be liable for any error or omission not drawn to its attention at the time of issue of the Ticket.
-
20.
A person using an automatic ticket vending machine shall insert not less than the appropriate Fare in Thai legal tender for the purchase of a Ticket. (Ticket vending machines will generally give change, but may run out of suitable coins. In this case the machines will display a message that no change will be given. Any change due will be credited to he next ticket purchase provided this purchase is initiated within a time to be determined by the Company).
-
21.
No Person shall insert or attempt to insert into any automatic ticket vending machine or coin change machine any coin, object or thing other than Thai legal tender in the denominations identified by notice on the machine as suitable for use in the machine.
-
22.
The amount (including a negative amount) from time to time encoded on a ticket shall be conclusive evidence of the amount paid in respect of such Ticket and of the value (if any) remaining on such Ticket.
-
23.
Any Passenger holding a Concessionary Ticket shall, if requested by an Employee to do so, produce to that Employee acceptable proof of his entitlement to a Concessionary Ticket.
-
24.
Unless otherwise stated in the Conditions of issue, all Tickets shall remain the property of the Company and no person shall, without reasonable excuse, fail or refuse at the end or sooner determination of his journey, or series of journeys in the case of a stored value Ticket, to deliver up his Ticket to the Company.
-
25.
A Passenger within the Paid Area or within the System Premises immediately after having gained exit from the Paid Area must produce any Ticket still held for checking, inspection or verification at any time upon demand by any Employee. Any person who contravenes the above paragraph shall be regarded as not having paid his Fare and shall be liable to pay a Surcharge.
-
26.
No person shall improperly do anything to or with a Ticket whereby:
-
(a)
the coded data thereon is erased wholly or in part, or is otherwise altered or interfered with; or
-
(b)
the Ticket is otherwise damaged.
-
-
27.
No person shall use or attempt to use a Ticket which has been improperly altered, damaged or interfered with for the purposes of entering or leaving the Paid Area or travelling upon the System.
-
28.
A ticket may be refunded or exchanged only at the discretion of the Company or its authorised agents, and the refund or exchange may be subject to the deduction of an administration charge prescribed in the Conditions of issue.
-
29.
The Company shall not be liable to issue a Ticket in replacement of a lost or unused Ticket nor will it be liable to make a refund in respect of any such lost or unused Ticket or in respect of a Surcharge charged to any Passenger in accordance with these Regulations.
-
30.
Every person while on the System Premises shall comply with these Regulations and with all notices, guidance and all reasonable directions and requests of any Employee.
-
31.
No person shall place his feet on any seat in a Train.
-
32.
No person shall smoke or carry a lighted pipe, cigar or cigarette or naked flame in any form in any part of the System Premises where smoking is prohibited by notice.
-
33.
No person shall spit on any part of the System Premises; or place or throw any litter upon the System Premises except into receptacles provided for that purpose. No person shall deposit or throw, or cause to be deposited or thrown, at or from the System Premises any rubbish or other offensive or waste matter.
-
34.
No person shall bring rubbish, offensive or waste matter onto the System Premises.
-
35.
No person shall generate a loud noise whether by using or playing a radio or television or cassette or other similar device which may generate a loud noise or conduct himself/herself on any Train or in any part of the System Premises so as to cause annoyance to other Passengers.
-
36.
No person, unless authorised by the Company, shall sing or dance, play or perform with any musical instrument in any part of the System Premises.
-
37.
No person shall bring into or upon the System Premises any luggage, article or other thing which cannot be carried or otherwise accommodated on the System without risk of damage to System property or without causing a nuisance or inconvenience to other persons using the System.
-
38.
No person shall consume or attempt to consume any food or beverage (whether alcoholic or non-alcoholic) within a Train or the Paid Area.
-
39.
No person shall bring any matter that may release bad or offensive smells into the Train or onto any part of the System.
-
40.
No person shall, unless the Company at its sole discretion allows or permits, bring any animal or other livestock into or upon any part of the Paid or Unpaid Area of System Premises (provided that this restriction shall not apply to a guide dog accompanying a blind person).
-
41.
No person, except an Employee, shall:
-
(1)
operate, move or work any mechanical or electrical appliance upon the System Premises or any switch, level or other device operating or controlling any mechanical or electrical appliance upon the Sytem Premises, except for the proper use of any automatic gate, automatic ticket vending machine, public telephone or as provided for in section 43;
-
(2)
tamper with or wilfully impede or interfere with the operation of any mechanical or electrical appliance;
-
(3)
ascend or descend, or attempt to ascend or descend, by means of any escalator other than in such manner and order as is directed by the Company;
-
(4)
travel, or attempt to travel, upon any escalator or moving platform in a direction other than the direction in which it is moving;
-
(5)
sit upon any escalator or moving platform or any handrail of any part thereof;
-
(6)
open or attempt to open, any gate or doors leading to or from a platform or Paid Area at a station upon the System Premises without authority to do so; or
-
(7)
hold or possess keys to any doors or gates inside the System Premises and shall immediately surrender such to the Company as soon as the same come into their possession.
-
-
42.
No person shall improperly touch, use, meddle with, damage or otherwise interfere with:
-
(1)
any machine or equipment, or any part thereof, used or employed in or upon any part of the System Premises;
-
(2)
any locomotive, Train, carriage, truck or other conveyance or any equipment thereon used or employed on or in connection with the System; or
-
(3)
any tracks, rails, supporting systems including fastenings, fixtures, baseplates or plinths.
-
-
43.
No person, unless otherwise authorised by the Company, shall activate any emergency or safety device on the System Premises save for the express purpose for which the same is provided and in accordance with the instructions printed on or beside it.
-
44.
No person shall climb, sit on or jump on or over any wall, fence, barrier, gate (including automatic gates) or post in any part of the System Premises.
-
45.
No person shall send or deliver any item or goods between Paid Area and Unpaid Area whether by sending over any gate or any barrier while the person sending such item is in the Paid Area and the person receiving such item is in the Unpaid Area or vice versa without passing through the gate between Paid Area and Unpaid Area.
-
46.
No person shall enter or remain in a Restricted Area unless authorised by the Company.
-
47.
A person shall:
-
(1)
enter or attempt to enter any Train through any door thereof to or from the platform at stations;
-
(2)
wait at the platform of a station for the arrival of a Train or wait inside a Train for the arrival at the platform of a station; or
-
(3)
gain access from the platform of a station to a Train or gain access from a Train to the platform of a station, only at such time and location and in such manner as an Employee or other authorised persons shall reasonably provide and require.
-
-
48.
When an Employee determines, in his absolute discretion, that a Train or part thereof contains the full load, no additional person shall enter or attempt to enter or remian therein if directed by the Employee not to do so.
-
49.
No person shall at any time while upon the System Premises:
-
(1)
paint, write, draw or affix any word or, representation upon, or wilfully soil or defile or break, cut, scratch, tear, spray,deface or damage any part of the System Premisses including any Train or any of the fittings, furniture, decorations or equipment, or any publications, notice, list, time-table, advertisement, sign, figure or letter, or remove or detach any such article or object;
-
(2)
without the prior permission in writing of the Company, and subject to such terms and conditions as the Company may impose, use any voice recording or video recording or camera equipment for the conduct of interviews or taking or making of films, photographs or videos for commercial purposes.
-
-
50.
No person shall on the System Premises solicit benefit or take advantage of any description through the offering of assistance with baggage or otherwise to other passengers.
-
51.
No person shall beg or ask for any benefit in whatever manner on the System Premises.
-
52.
No person, unless authorised in writing by the Company, shall sell or expose or offer for sale any goods, wares or services in or upon System Premises.
-
53.
No person shall loiter in or about any part of the System Premises or sleep or live within the System Premises.
-
54.
No person shall, unless authorised in writing by the Company
-
(1)
post, stick, paint or write or cause to be posted, stuck, painted or written any placard, bill, advertisement or other printed matter; or
-
(2)
distribute any book, leaflet or other printed matter or any sample or other article, on any part of the System Premises.
-
-
55.
No person not being an officer legally authorized to do so shall carry or have with him/her any arms or ammunition in the Train or on any of the System Premises.
-
56.
No person shall carry, bring or leave explosive material or other weapons such as any item with sharp edges or any thing that may be used as weapon and may cause injury to the body, life or property of other persons on the System Premises.
-
57.
No person not being on official on duty authorised by the Company on their behalf shall bring onto any part of the System Premises any substance or other thing which is subject to the provisions of the law governing dangerous goods.
-
58.
When an Employee finds that any person carries or brings with him/her prohibited items as specified in clause 55, 56 or 57 without prior approval, such Employee has the power to require the said person to deliver to him/her all such prohibited items for the purpose of rendering the same to an officer of the law. In case any such person refuses to deliver any prohibited material, the Employee may immediately have such person removed from the System Premises.
-
59.
A person who finds any lost property in or upon any part of the System Premises shall report to an Employee at the nearest station, and no person other than an Employee shall remove from any Train or carriage any property lost or left behind therein, save for the purpose of handing over the same forthwith to an Employee.
-
60.
All lost property which comes into the possession of the Company shall be dealt with as follows:
-
(1)
In case such property is clearly identifiable, such as personal documents, travel documents, certificates or any other document which the Company shall regard to be of an important or confidential nature, the Company will notify the person whose name is specified in such documents as owner or render such documents to an officer of the law for the purpose of seeking its owner; or
-
(2)
all other goods or articles shall be forwarded to an officer of the law for the purpose of seeking its owner.
-
-
61.
The Company shall incur no liability whatsoever to any person in respect of lost property as bailees or otherwise and no claim for damages or compensation shall be brought against it by any person in respect of the same.
-
62.
Any person who is reasonably suspected of committing or attempting to commit any breach of these Regulations shall produce proof of his identify to an Employee for inspection when required to do so by such Employee.
-
63.
Every Employee shall have the power to remove from the System Premises any person whom he/she reasonably suspects of having committed, or attempting to commit any breach of these Regulations.
-
64.
A Person who contravenes the provisions set out in Part III regarding Tickets, Fares and Collection of Fares under this Regulation is liable to the surcharge, fare or other monetary penalty set out in this Regulation.
-
65.
The Company has the power to remove any person who contravenes the provision of this Regulation from the System Premises. In case such contravention is a legal offense such person shall be liable for any fine or penalty as specified in relevant laws at the time of such offense.
-
66.
None of these Regulations and no prosecution or step or action hereunder shall bar any further or other claim for damages or other remedy or relief available to the Company against any person.
-
67.
The Company shall not be held liable for any damages incurred by any person who contravenes this Regulation.
-
68.
Any sum that may be levied by or be payable to the Company under these Regulations or howsoever otherwise (including, without limitation, any Fare, excess Fare or Surcharge) whether by way of debt, damages costs, loss, expense or otherwise shall be recoverable by the Company or its lawful agents as a debt due on demand and shall be enforceable as a civil debt.
-
69.
The acceptance of a Ticket by a Passenger or person shall be conclusive evidence of his agreement that each and every limitation and exemption from liability afforded to the Company by these Regulations shall extend to each Employee, servant or agent of the Company.
-
70.
Subject to the Concession Agreement, the Company reserves the right to modify, amend or cancel any part or provision of this Regulation. The Company will from time to time notify such notification, modification or cancellation.