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Quality Safety Security and Environmental Policies

Quality Safety Security and Environmental Policies

Quality Policy

  • Our commitment is to provide high quality, safe, reliable and efficient mass transit railway services, to recognised international standards.
  • Listen to our customers and aim to provide services which exceed expectations.
  • Review business processes regularly and perform with continual improvement to maximise efficiency.
  • Give importance to the development of human resources within the Company.

Safety Policy

  • Provide the highest levels of safety to customers, staff and contractors of the Company, as well as stakeholders and society, to recognized international standards and relevant legislation.
  • Manage occupational health and safety in a proactive manner, by identifying hazards, minimising risks, by implementing risk reduction and control measures together with regular reviews of safety related processes.
  • Give importance to the development of safety knowledge, relevant skills promoting awareness in the minds of staff and associated parties.
  • No other business objectives are more important than safety.
Quality Safety Security and Environmental Policies
Quality Safety Security and Environmental Policies

Security Policy

  • Provide the highest levels of security to life and property in areas under the responsibility of the Company.
  • Maintain the security of customers, staff, contractors and relevant parties, without neglecting to deliver satisfaction.
  • Give importance to the development of security knowledge and relevant skills in staff and associated parties.
  • Regular review of security measures, in readiness for unforeseen situations.

Environmental Policy

  • Create a sustainable and environmentally friendly operating railway and to comply with environmental legislation, regulations and other requirements relevant to our services and operation.
  • Manage significant environmental aspects in a proactive manner, protect the Environment, prevent pollution and to continually mitigate any significant impacts through the implementation of appropriate control measures, together with regular reviews of environmental related processes.
  • Promote environmental impact awareness amongst our employees, through training, learning and promotion of best practices.้
Quality Safety Security and Environmental Policies