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| 1. |
Question |
What is a BTS SmartPass? Why change to a BTS SmartPass? |
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Answer |
BTS SmartPass is the new type of BTS pass, which uses Contactless Smartcard Technology and contains an electronic chip for data storage. The new BTS SmartPasses provide passengers with a more efficient and convenient service, as you only need to tap the cardreader with a pass to open an Automatic Gate. The system also enables future ticket integration with other modes of transport and organizations. |
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| 2. |
Question |
How many types of BTS SmartPass are available? |
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Answer |
Initially, only the 30 Day ADULT and STUDENT passes and Stored Value type passes (SKY SmartPass) are available. |
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| 3. |
Question |
Will the magnetic type Single Journey Ticket and One Day Pass, be changed to the SmartPass system? |
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Answer |
During the initial phase, Single Journey Tickets and
One Day Passes will remain as magnetic type tickets, until there is a change in BTS ticketing policy. |
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| 4. |
Question |
Where can I buy a BTS SmartPass? Where can I add trips or value to the pass? |
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Answer |
You can buy, or add new trips or value to the BTS SmartPass, at any BTS Ticket Office. The maximum value that can be stored on a SKY SmartPass is 2,000 Baht (including traveling deposit). |
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| 5. |
Question |
Is there an issuing fee for a BTS SmartPass? |
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Answer |
Yes, normally there is a 30 Baht non-refundable issuing fee for a new BTS SmartPass. |
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| 6. |
Question |
What is the advantage of a 30 Baht traveling deposit on a BTS SKY SmartPass? |
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Answer |
The 30 Baht traveling deposit facilitates passengers in leaving the paid area, in the case that remaining value on their pass is under the required fare. |
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| e.g. Current Value on pass |
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15 Baht |
| Fare to be paid |
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30 Baht |
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The Automatic Exit Gate deducts the excess fare of 15 Baht from the traveling deposit, resulting in a negative value of 15 Baht on the pass, as shown on the cardreader display screen. Passengers should then add value to the pass after leaving the paid area, or before next traveling. |
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| 7. |
Question |
Why does the cardreader display screen indicate an initial value of 70 Baht on a BTS SKY SmartPass, when the purchase price was 130 Baht? (Excluding travel value) |
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Answer |
| When Passengers purchase BTS SKY SmartPass they first paying the fare including: |
| Current Value on pass |
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70 Baht |
| Traveling Deposit |
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30 Baht |
| Pass Issuing Fee |
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30 Baht |
| (non refundable) |
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In this case, for the first journey, the cardreader display screen at an Entry Automatic Gate will display only a Current Value of 70 Baht on the BTS SKY SmartPass. |
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| 8. |
Question |
What is the lifetime of a BTS SmartPass? |
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Answer |
BTS SmartPasses have a 5 year lifetime from the date of first use. Passengers can add value or trips to their SmartPass, at any BTS Ticket Office, in accordance with published Ticket Conditions. |
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| 9. |
Question |
If I am using a 30 Day STUDENT SmartPass, can I change it to a 30 Day ADULT SmartPass? |
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Answer |
No, you can't change the type of pass, but you can change the numbers of trips contained on a pass. For example, you can change a 30 Day STUDENT 30 trip Pass to a 30 Day STUDENT 20 trip Pass, or from a 20 trip pass to a 30 trip pass. If you want to use a 30 Day ADULT SmartPass, you would have to pay the issuing fee (Please study Conditions of Issue for 30 Day STUDENT SmartPass). |
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| 10. |
Question |
From when does the validity period for the BTS 30 Day SmartPass start being counted? |
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Answer |
The validity period for the 30 Day SmartPass will be counted from the date when the pass is first used at an Automatic Gate and the transaction is completed. For instance, if a passenger buys a 30 Day SmartPass on 1st April 2008 and starts to use it immediately, then the pass will expire on 30th April 2008, or when the number of trips have been used (whichever is earlier). |
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