BTS operates one of the world’s safest mass transit systems, and we are proud to have handled over 50 million passenger trips with no loss of life or injury. We are dedicated to implementing strict safety codes throughout our system, all BTS SkyTrain and stations are equipped with emergency features, and we have a handbook on rules, regulations and emergency procedures available to all passengers.

Strict Safety System

As a high-capacity public transport system, commuter safety is one of our paramount concerns. Our excellent safely record is based on a modern operating system containing high-standard equipment and numerous safety features, a strict adherence of our staff to all operational and maintenance procedures, rigorous staff training and regular maintenance. With our strict safety features, we aim to set the standard for safety for any modern mass transit system.

Train Safety Features

Every train is equipped with an Automatic Train Protection system that ensures all trains maintain a safe distance from one another and remain within proper speed limits. Automatic doors have features to prevent passenger injuries. In case of emergency, passengers can communicate with the drivers cab via Passenger Intercom system, while the Train Radio enables the driver to contact the BTS Control Center at all times. In case of fire, trains are equipped with fire extinguishers. Importantly, all trains are built using tested non-flammable materials, designed to prevent fires from spreading or overwhelming the train cars with harmful smoke. Emergency evacuation is conducted through the exits located at the front and back end of each train.

Station Safety Features

Each station was designed using strict safety codes and features an emergency exit, a Public Announcement (PA) system to convey any emergency warning, a fire protection system in line with the standards of the NFPA (National Fire Protection Association), USA, and lightning absorption equipment. In addition each station is equipped with a closed-circuit TV system and a central Control Panel to regulate station escalators and elevator. The Control Panel can be used to stop trains and control its doors in case of emergency.

Other Safety Features

We tested our system for 6 months prior to starting operations in order to check for any flaws in safety. Since the start of our operations we constantly test and drill our staff on safety and emergency procedures. We have three levels of operational readiness, the ‘Normal Operations’ level, the ‘Degraded Operations’ level and the ‘Emergency Operations’ level. In case of emergency, we have procedures in place to coordinate operations with the police, the fire department and local hospitals.

Station Safety - Detailed Features

1.	The Street Level of the station features closed-circuit TV cameras to monitor street traffic and the passengers entering and exiting the system.
2.	The Concourse Level - Closed-circuit TV cameras located by every escalator to monitor commuter safety - Fire alarm system with fire extinguishers - Public Announcement (PA) system to relay information and any emergency warning - Rooms for sick passengers equipped with first aid kits, a cot and a bed - Police and security guards, always on duty - Emergency exits
3.	The Platform Level features the following: - Closed-circuit TV cameras - Emergency fire extinguishers with hose, water and fire-retardant foam - Public Announcement (PA) system to relay information and any emergency warning - Emergency phone located on the pole next to the PA system - Security guard on each platform, stationed at all times - Yellow line near platform edge for commuter safety